Printing Does Not Start
29-Feb-2008
8100103200
Issue
Cause and Solution
Make sure that the power plug is securely plugged into the Power Cord Connector of the printer. Plug the power plug all the way in, since it may be difficult to plug.
Restarting your computer may solve the problem.If there are any unnecessary print jobs, follow the procedure below to delete them.
(Windows)
1. Open the printer properties dialog box.
2. Click the Maintenance tab and then View Printer Status.
The printer status monitor is displayed.
3. Click Display Print Queue.
4. Select Cancel All Documents on the Printer menu.
You may not be able to select this depending on the privileges of the account.
5. When the confirmation message is displayed, click Yes.
The print jobs are deleted.
(Macintosh)
1. Click the printer icon in the Dock to display the list of print jobs in progress.
2. Select the print job to delete and click
.
.The print jobs are deleted.
Check if the Power lamp is lit green.
If the Power lamp is off, turn the printer on.
While the Power lamp is flashing green, the printer is initializing. Wait until the Power lamp stops flashing and remains lit green.
REFERENCE
When printing large data such as a photo or graphics, it may take longer to start printing. While the Power lamp is flashing green, the computer is processing data and sending them to the printer. Wait until printing starts.
Make sure that the USB cable is securely plugged in to the printer and the computer.
- If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device.Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
The printer will not print properly if you are using a driver for a different printer.
In Windows, make sure that your printer's name is selected in the Print dialog box.
On a Macintosh, make sure that your printer's name is selected in Printer in the Print dialog box.
REFERENCE
To make your printer the one selected by default, select Set as Default Printer (Windows) or Make Default (Macintosh).
Check the printer port settings.
* In the following instruction, "XXX" signifies your printer's name.
1. Log on as a user account with administrator privilege.
2. Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3. Right-click the Canon XXX icon, then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX appearing in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the Printer Drivers or change the port setting according to the interface you are using.